Frequently Asked Questions

Escode is a global software resilience company that helps organisations protect critical software, applications and digital assets.

For more than 40 years, we've helped organisations reduce software dependency risk, maintain operational continuity and ensure they can continue to access, manage and recover critical technology when disruption occurs. 

Combining legal, technical and operational expertise, we support customers throughout the lifecycle of software resilience, from protection and validation through to recovery and continuity planning.

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Escode provides a comprehensive suite of software resilience services designed to help organisations protect, validate and maintain access to critical software and digital assets.

Our services include software escrow, SaaS escrow, source code escrow, software verification, software validation, resilience testing, software continuity solutions and managed services.

Together, these services help organisations reduce risk, strengthen operational resilience and gain greater confidence in the software that underpins their business.

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More than 14,000 organisations choose Escode because we pioneered the software escrow market and one of the world's most experienced software resilience specialist.

For more than four decades, we've helped organisations protect critical software, source code, intellectual property and other digital assets. Customers trust Escode because of our proven expertise, independent position, global reach and deep understanding of software risk.

Whether safeguarding a business-critical application, managing supplier dependency, validating recoverability or supporting resilience programmes, organisations rely on Escode for trusted guidance, secure services and the confidence that comes from working with an established market leader.

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Escode has been delivering software resilience services for more than 40 years.

As one of the pioneers of software escrow, we helped define the market and establish many of the practices that organisations continue to rely on today. Over the decades, our services have evolved alongside technology, expanding from traditional source code escrow to SaaS resilience, software verification, validation and broader software management solutions.

Today, organisations worldwide continue to trust Escode to help protect critical software and support long-term operational resilience.

Escode provides software resilience services to organisations worldwide. With teams located across North America, the United Kingdom, Europe, the Middle East and Australia, we support customers wherever they operate.

Our global presence allows us to combine local expertise with consistent service delivery, helping organisations manage software risk, protect critical applications and strengthen operational resilience across international markets.

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We're here to help. Whether you need advice on software resilience, support with an existing agreement, information about our services or assistance with the Escode Platform, our team is available to support you.

You can contact Escode through our website, speak with us via online chat, or reach out to your Account Manager or Customer Support representative. We'll ensure your enquiry is directed to the right team as quickly as possible.

From technical verification and escrow support through to operational resilience and software continuity planning, our specialists are on hand to provide practical guidance and expert assistance.

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