You should consider software escrow whenever your organisation relies on software that is critical to business operations and would be difficult, costly or disruptive to replace.
This may include third-party software, custom-developed applications, cloud platforms or services that support essential business processes. If the loss of access, support or availability could impact customers, revenue, compliance or day-to-day operations, software escrow can help reduce that dependency risk.
Software escrow forms part of a broader software resilience strategy, providing organisations with confidence that they can maintain continuity, protect critical assets and retain access to important software should unforeseen events affect a supplier or service provider.
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