Frequently Asked Questions

Protecting critical software and digital assets is at the heart of what we do. Escode applies multiple layers of physical, technical and operational security to safeguard deposited materials throughout their lifecycle.

Deposits are stored in secure facilities and systems, protected by strict access controls, advanced security monitoring and established governance processes designed to preserve confidentiality, integrity and availability.

Organisations trust Escode to protect business-critical software, source code and intellectual property because secure asset protection has been our focus for more than 40 years.

Escode stores deposited materials in secure environments selected according to the service, agreement and customer requirements.

Appropriate physical, technical and operational controls are applied to help protect the confidentiality, integrity and availability of protected assets.

If you have specific location or data residency requirements, our team can discuss the available options.

Yes. Escode operates a global data protection programme designed to meet GDPR requirements and other applicable data privacy regulations.

Data protection considerations are embedded into our processes, policies and governance framework, helping ensure personal data is managed responsibly, securely and transparently.

We continually review and enhance our approach to maintain compliance and support our customers' privacy requirements.

Escode maintains internationally recognised certifications that demonstrate our commitment to information security and quality management.

These include ISO/IEC 27001:2022 for information security management and ISO 9001:2015 for quality management.

These standards help ensure our services, controls and processes are independently assessed against recognised best practices, providing customers with confidence in how we protect and manage critical software assets.

Access to deposited materials is tightly controlled and restricted to authorised personnel with appropriate permissions.

Escode operates strict access management processes, with access rights aligned to business need and supported by monitoring, logging and auditing controls.

This ensures deposited materials remain confidential and are only accessed in accordance with agreed operational and contractual requirements.

Yes. Deposits are encrypted both during transfer and whilst stored.

Escode uses industry-recognised encryption standards to help protect deposited materials against unauthorised access.

Encryption forms part of a broader security framework designed to protect the confidentiality and integrity of critical software assets throughout their lifecycle.

Yes. Escode can provide compliance documentation, audit information and service reports where required.

Our verification, compliance and reporting capabilities help organisations demonstrate governance, support internal and external audits, and provide evidence that software resilience controls are operating effectively.

Customers can contact the Escode team to discuss specific reporting requirements.