Frequently Asked Questions

Software escrow is a contractual arrangement where a neutral third party, such as Escode, securely holds software-related assets on behalf of both the software supplier and the beneficiary.

The agreement defines specific release conditions under which the deposited materials may be made available, helping protect both parties' interests.

Software escrow provides organisations with confidence that they can continue to access and maintain critical software should unforeseen circumstances affect the software provider.

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SaaS escrow extends traditional software escrow to cloud-based applications and services.

In addition to protecting source code, SaaS escrow secures the assets required to rebuild and operate a production environment, including application code, deployment scripts, configurations, infrastructure requirements and supporting documentation.

This helps organisations reduce dependency on a software provider and provides a path to recovery should a critical SaaS application become unavailable.

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Source code escrow is the practice of depositing the source code and supporting materials of a software application with an independent escrow provider.

It is commonly used where an organisation relies on software developed by a third party and wants assurance that the software can continue to be maintained if the original supplier can no longer support it.

Source code escrow helps protect technology investments, reduce supplier risk and support long-term business continuity.

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A Software Escrow Agreement is an arrangement between a software supplier, a beneficiary and an independent escrow provider, such as Escode.

Under the agreement, the software supplier deposits agreed materials, such as source code, documentation, configuration files and other critical assets, with Escode. These materials are securely stored and maintained throughout the life of the agreement.

The agreement includes predefined release conditions, which outline the circumstances under which the beneficiary may gain access to the deposited materials. These conditions are agreed by all parties at the outset and are designed to protect both the software supplier and the beneficiary.

Software escrow helps organisations reduce dependency on critical software providers by ensuring there is a documented and agreed path to recovery should support, access or availability be affected. As part of a wider software resilience strategy, escrow provides confidence that business-critical applications can continue to support operations if unexpected events occur.

For organisations that depend on third-party or custom-built software, a Software Escrow Agreement provides an additional layer of protection, helping safeguard continuity, reduce risk and strengthen operational resilience.

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Software escrow helps organisations prepare for unexpected events that could affect access to critical software. If a software supplier can no longer provide support, maintain the application or meet agreed obligations, escrow provides a documented path to recovery through access to the software assets needed to support ongoing operations. This helps reduce dependency risk and provides greater confidence that business-critical systems can continue to operate if disruption occurs.

As part of a wider software resilience strategy, escrow helps organisations strengthen operational continuity, protect critical processes and improve readiness for change. It provides assurance that the software your business depends on remains protected, accessible and recoverable when needed.

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