Frequently Asked Questions

Once your agreement is active, you'll receive access to the Escode Platform. From the platform, deposit owners can securely upload, manage and maintain software assets against their active agreements.

The Escode Platform provides a central location to submit new deposits, update existing materials and monitor deposit activity, helping ensure assets remain current and protected.

Our Client Services team is available to support customers throughout the process, making it simple to maintain deposits and keep agreements up to date.

A deposit should contain everything required to rebuild, support or recover the protected software if a release event occurs.

Depending on the application and agreement type, this may include source code, documentation, build instructions, configuration files, deployment scripts, databases, third-party dependencies, credentials, environment details and other supporting materials.

The objective is not simply to store files, but to ensure the organisation has access to the information required to successfully recreate and maintain the application if needed.

Deposits should be updated whenever a material change is made to the software being protected. This may include a new release, version upgrade, architecture change, infrastructure update or significant enhancement.

Keeping deposits current helps ensure protected materials remain aligned with the software in use and can support recovery if required.

Yes. Escode offers automated deposit solutions that integrate with modern software development and deployment environments.

Automation reduces administrative effort and helps ensure that deposits remain current by synchronising updates directly from development repositories, build pipelines or approved storage locations.

Automated depositing provides greater consistency, reduces manual intervention and gives organisations confidence that protected assets remain up to date as software evolves.

The most effective way to assess the completeness of a deposit is through verification.

While Escode securely stores all deposited materials, verification services independently assess whether the deposit contains the files, documentation, dependencies and supporting information required to successfully rebuild and operate the application.

Without verification, there is no practical way to confirm whether the deposit contains everything needed in the event of a release.

Yes. Deposits can be updated at any time throughout the life of an agreement.

Customers regularly upload new versions of software, updated documentation, configuration changes and other supporting materials to ensure the deposit reflects the current state of the application.

Keeping deposits current helps maximise the value of software resilience arrangements and supports effective recovery should access ever be required.

Escode stores deposited materials in secure environments designed to protect the confidentiality, integrity and availability of critical software assets.

We apply robust security controls, restricted access processes and industry-recognised information security practices to safeguard deposited materials throughout their lifecycle.

With over 40 years of experience protecting software, source code and digital assets, organisations trust Escode to provide a secure and dependable foundation for their software resilience programmes.

Once a deposit is received, Escode validates the submission, securely stores the materials and records the deposit against the relevant agreement.

Customers can view deposit history and manage future updates through the Escode Platform.

Deposited materials remain confidential and are only accessible in accordance with the terms of the agreement. Access controls and release procedures are designed to protect both software suppliers and beneficiaries, ensuring assets are only released when agreed contractual conditions have been met.